Guest Services

Welcome To An Unparalleled Lexus Guest Experience.

At Lexus Of Thousand Oaks, we care about your comfort and want you to feel at home with us. As our valued guest, we strive towards providing you with an unparalleled ownership experience! Experience Amazing... Experience Lexus Of Thousand Oaks.

IT'S ALL ABOUT COMFORT WHILE YOU WAIT!

Your comfort is very important to us. Our main lounge is spacious and offers you a relaxing environment while you wait. Want a bit of peace and quiet? Visit our quiet lounge to achieve just that. Want to enjoy the beautiful weather? Why not relax in our rooftop lounge, which provides you with breathtaking views of the Conejo Valley.

COURTESY VEHICLES.

While simple services, such as an oil change, tire pressure check or car wash do not take long and we recommend that you wait, larger services may require alternate transportation while the work is getting done. We have a large fleet of courtesy vehicles at your disposal, or there is always our courtesy shuttle as well.

Convenient Shuttle Service.

Whether you need to be driven to or picked up at your home, office or another location, Tobias will be delighted to be at your service! Our complementary shuttle service spans the Conejo Valley and Calabasas.

DOES YOUR LEXUS NEED A WASH?

As a Lexus owner, why not enjoy one of the best perks available to you? We offer complimentary car washes, by appointment only. Mon-Fri 8:40AM to 11:20AM & 1:00PM to 3:40PM | Sat 9:00AM to 10:20AM & 1:00PM to 3:40PM | Closed Sundays

NEED A PICK ME UP SNACK OR REFRESHMENT?

Our Café Bar offers a selection of treats to enjoy while you wait.

RELAX. RECHARGE. CONNECT.

We know your time is very valuable. Our complimentary WiFi service is accessible throughout our dealership. You may also visit our Technology Bar and plug in your device or use one of our iPads to view your email, do some work, or check in on Facebook!

TECHNOLOGY SPECIALISTS AT YOUR SERVICE.

While you are here, you may need some help pairing your phone to your Lexus or need a refresher course on any of the many technology features in your vehicle. Our Technology Specialists, Lora - Amr - Taylor - Mackenzie, are ready to help you.

BEING A LEXUS OWNER HAS ITS BENEFITS.

As a Lexus Owner, walk the red carpet to many other benefits available to you. Register at LexusDrivers.com and begin reaping your just rewards.